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I worked for IBM while the company was in the process of standardizing jobs and, as a technical writer, got to see how this was done. It was done so that managers could budget. The result of it was a certain level of quality, and employees were penalized for exceeding that quality because the processes and procedures did not allow them to exceed the set quality. I hated everything about it. Still do.

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Katharine Valentino
Katharine Valentino

Written by Katharine Valentino

Still trying for the words to help us do & feel good things. Owner of Reviews for Medium Featured Books. I write life stories & about politics / social issues.

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