Thank you for commenting, Jeffrey. I don't think we have opposing views, but we do differ on details. * How do you help a company where a web content manager requires a close relationship with management while "wearing all hats"? I would answer this by saying what you don't do is bring in someone who wears only one hat, leaving much of the web development undone and undoable until you hire an entire team of people, each of whom is knowledgable in only one area (but in IBM's case, few of the people who were brought in were knowledgable in any area, the idea apparently being to train people on the job). * How can a shareholder ensure that your job is done efficiently when a person in a seemingly linear role is designing "best practices to apply to future projects" without properly sharing this knowledge within the organization? The information was properly shared within the organization until the company subbed out its IS department to IBM. After that, none of the information was shared with the company because IBM was interested in charging the company for a very expensive project to design best practices. * Why should an Asian customer of IBM lose a good share of their profits to the insanity of a car-dependent, suburban-sprawling, real estate-bubble lifestyle in California, instead of simply hiring an Indian employee who doesn’t look down on taking the bus? Perhaps because the hiring of the Indian employee was illegal, since the skills could be found in this country. I agree that the lifestyle in California is pretty crazy, but I think that may be beside the point. * Cutting wages is still preferable to offshoring the role to a foreign country entirely. I agree. But that's a little like saying that getting a bad sunburn on the part of your body that isn't covered by a bathing suit is better than taking off your swimming suit and getting your whole body burned. Both are painful. Better to not get a sunburn. * Finally, as to my losing the game when the U.S. allowed global interests and investment funds to dominate financial markets—not when a foreign worker was let in, I agree entirely. Bringing in a foreign worker was just one part, and a later part at that, of the domination of this country by oligarchs with global interests and shareholders whose only interest was in increasing their investments.
